FAQ

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I ordered my Studio Glow & it said shipping will take 3-6 weeks. Why so long?
Shipping MAY take 3-6 weeks. During different times of the year product demand is greater than others, so we always state 3-6 weeks. However, we always do our best to get your order shipped out ASAP.


I placed an incorrect order. How can I change this?
Please contact our customer service department and they will be happy to assist you. Call 866-343-2960 or email sparkinnovators@customerstatus.com. Please have your information ready so they can find your order (phone number, e-mail address, last name, & zip code) Please note orders take approx. 24 hours to be processed so your order may not be in the system until at least 24 hours after you've placed it.


I ordered Studio Glow but haven't been charged yet. When should I expect to be charged?
Your card will be charged when your order is shipped.


How Does Studio Glow work?
Studio Glow is easy to install and attaches to any mirror with suction cups, no tools required. Studio Glow's Quad Light Technology provides clear, even lighting so you can apply make up evenly. Good lighting doesn't just mean bright lighting - you need even, natural illumination.


What kind of batteries does Studio Glow use?
Studio Glow operates on 4 AA batteries, not included. Do not mix old and new batteries. Do not mix alkaline, standard or rechargeable batteries.


How do I install the batteries?
Open the battery compartment cover on the back of the Studio Glow.
Install 4 AA batteries (not included) and replace the battery compartment cover. Note: Do not mix old and new batteries. Do not mix alkaline, standard or rechargeable batteries.


How do I install Studio Glow?
Hold the Studio Glow light where you want to install and press firmly against your mirror to lock suction cups.


How do I Remove Studio Glow?
Simply loosen each suction cup by pulling gently on the tabs and remove Studio Glow.


TIP:
Use multiple Studio Glow Lights to outline your whole mirror for the ultimate Hollywood Make up Light experience.

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(2 units per offer)

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OFFER DETAILS:
By ordering today, you'll receive Studio Glow with BONUS Epi Smooth hair remover for just $19.99 plus $6.99 P&H! Plus, we'll DOUBLE the offer and include a second Studio Glow with BONUS Epi Smooth for an additional $6.99 P&H!

This offer is covered by our 30-day money back guarantee, less P&H. Sales tax will be applied to orders from NJ.

For customer service, please call 866-343-2960 or email sparkinnovators@customerstatus.com.

To check the status of your order, please click here.

Requires 4 -AA batteries (not included)